No experience? We train you.

Our IT Support Training Program takes verified beginners and turns them into capable support staff. Learn by doing, on real projects, with real mentorship.

How the program works

  • 1. Apply and get verified. Tell us about yourself. We verify your identity and commitment. No experience or degree required.
  • 2. Foundation training (weeks 1-4). Learn the basics: how websites work, how hosting works, how to communicate with clients professionally.
  • 3. Specialized tracks (weeks 5-8). Choose your lane: IT Support, Privacy, or SEO. Deep training with hands-on practice.
  • 4. Supervised practice (weeks 9-12). Work on real client tasks with a senior reviewer checking everything. Learn from real feedback.
  • 5. Verification and assignment. Pass your assessment, get your FVA70K Verified badge, and start receiving project assignments.

Training tracks

Pick your lane. Master it. Get assigned work in it.

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Most popular

IT Support

What you learn:

  • How websites, domains, and hosting work
  • Diagnosing common website issues
  • Applying updates and backups
  • Using the FVA70K Care dashboard
  • Professional client communication
  • Escalation: when to ask for help

You become: IT Support staff handling day-to-day maintenance for client websites.

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Privacy & Data Protection

What you learn:

  • NDPR basics (Nigeria Data Protection Regulation)
  • Privacy policies and cookie compliance
  • Data handling best practices
  • Client data security procedures
  • Incident response basics

You become: Privacy Assistant ensuring client websites handle data correctly.

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SEO & Content

What you learn:

  • How Google ranks websites
  • On-page SEO fundamentals
  • Content updates that help rankings
  • Google Business Profile management
  • Basic analytics reading

You become: SEO Assistant helping client websites get found on Google.

Roles after training

  • IT Support Assistant (entry): Handles routine tasks under supervision. Content updates, basic checks, ticket responses.
  • IT Support (verified): Independently handles maintenance tasks. Monitoring, updates, client communication.
  • Senior IT Support (experienced): Reviews junior work, handles complex issues, mentors new trainees.
  • Privacy Assistant / SEO Assistant (specialized): Works in their specialty track on assigned projects.

Everyone starts as an Assistant. You earn your way up with consistent, quality work.

How assignments work

  • Project board: All active client projects and tasks are listed with clear requirements.
  • Matching: Tasks are assigned based on your verified skills, track, and availability.
  • Briefing: Every assignment comes with clear instructions, deadlines, and a reviewer.
  • Delivery: You complete the work, submit for review. Senior staff verify before it goes to the client.
  • Feedback: You get specific feedback on every task. This is how you grow.
  • Tracking: Your completed tasks, quality scores, and progress are all tracked. Consistent performers get more responsibility.

Ready to learn real skills?

No experience needed. Just commitment and willingness to learn.

Apply for Training